FAQs

Welcome to the Definition of Fitness FAQ section. Below are some frequently asked questions to help you better understand our services, classes, and offerings.

1. What types of classes do you offer?

We offer a variety of classes, including:

  • Personal Training

  • Group Fitness 

  • Specialized Fitness Challenges

2. Do you offer virtual classes?

Yes, we offer virtual classes for those who prefer to work out from the comfort of their home. You can participate in live sessions or access recorded workouts at your convenience.

3. How can I sign up for a class?

You can easily sign up for any class by visiting our Class Schedule page. Choose the class you’re interested in, create an account or log in, and reserve your spot.

4. Do I need prior experience to join a class?

No prior experience is necessary! Our classes are designed to accommodate all fitness levels, from beginners to advanced athletes. Our instructors offer modifications to ensure everyone feels comfortable and challenged.

5. What should I bring to class?

For most classes, we recommend bringing:

  • A water bottle
  • A towel
  • Appropriate workout clothing and shoes  

6. How do I cancel or reschedule a class?

To cancel or reschedule a class, simply log in to your account and adjust your class bookings. Please note that cancellation policies may vary based on membership plans, so check your plan details.

7. What is your refund policy?

Refunds are subject to our terms and conditions. If you’re unable to attend a class or need to cancel a membership, please refer to our Refund Policy or contact our support team for assistance.

8. Do you offer personalized training?

Yes, we offer personalized training programs tailored to your individual fitness goals. Whether you’re focusing on bodybuilding, weight loss, or overall wellness, our certified trainers will work with you to create a custom plan.

9. How can I participate in fitness challenges?

We regularly host fitness challenges that are open to all members. Check our Challenges page for the latest events and how to join. Challenges are a great way to stay motivated and track your progress.

10. What safety measures are in place during in-person classes?

We prioritize the safety of our community. In-person classes follow strict hygiene protocols, including:

  • Sanitizing equipment before and after use
  • Maintaining social distancing where applicable
  • Limiting class sizes to ensure a safe environment

11. How can I contact customer support?

For any questions or concerns, you can reach out to our customer support team via: